POSITION SUMMARY Area of Interest: Administrative
FTE/Hours per pay period: 1.0;
Department: CR Mental Health Center
Shift: Monday 8-5 Tuesday 8-430 Wed 10-7pm Thursday 830-5 Friday 8-4, 40 hours per week;
Office Support Services staff is directly responsible for receiving and routing calls, scheduling prescriber and clinician's appointments, entering client data and collecting for services.
Why UnityPoint Health? Culture – At UnityPoint Health, you matter . Come for a fulfilling career and experience guided by uncompromising values and unwavering belief in doing what's right for the people we serve. Benefits – Our competitive program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in. Diversity, Equity and Inclusion Commitment – We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. Development – We believe equipping you with support and is an essential part of delivering a remarkable employment experience. Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.
ESSENTIAL DUTIES AND RESPONSIBILITIES • Receives and routes calls to appropriate person or takes messages when necessary.
• Schedules prescribers and clinician's appointments.
• Handles cash, processes credit card payments, writes receipts and balances cash box.
• Makes confirmation calls for scheduled appointments.
• Enters required client data into the Electronic Health Record.
• Other related duties as assigned.
• May be cross-trained to other support functions as appropriate
PERSONAL SPECIFICATIONS Education High School or Vocational School graduate.
Qualifications/Experience Multi-line phone experience, clerical experience, data entry and knowledge of office methods/procedures.