Overview of the Role:PagerDuty is seeking an Enterprise Account Executive to join our dynamic and customer-focused team! As an Enterprise Account Executive, you will report into the Enterprise Sales Director. As part of a dynamic team, you'll collaborate closely with cross functional teams to drive pipeline generation within both new and existing customers. We are looking for a talented sales professional experienced in enterprise software, who will uncover and close PagerDuty product and service opportunities. Embracing PagerDuty's commitment to "Champion the Customer," you will be responsible for delivering exceptional sales experiences by identifying challenges in customers' environments, transforming those challenges into business-driven perspectives, and communicating the positive impact of resolving them.Key Responsibilities:You will be engaging, influencing, and fostering relationships with individuals at various levels within organisations, including individual contributors, mid-level management, and C-suite executives, to drive their digital transformation strategy with leading enterprise customers. Your role will involve:Leading a cross-functional account team in the development and execution of detailed account plans/strategies to grow existing relationships AND secure new logo customers (e.g. Marketing, Solution Consulting, Customer Success, Business Value, ISRs, BDRs and partner teams)Maintain hyper focus on identifying pain in a customer's environment and develop a business-orient point of view that compels them to act to solve for itGenerate revenue by selling, managing, and developing existing client relationshipsContinuously "connect the dots" within your account base to develop broad relationships and engagement across targeted teams and leadershipFoster and accelerate strong eco-system partner relationships to expand market coverage, awareness and penetration within your territoryDedication to conducting pipeline generation and account research Basic Qualifications:6+ years of software sales experience in a multi-product, complex software environment Able to demonstrate methodology to prospect and build pipeline independentlyExperience leading large and complex sales cycles within the Global 2000Demonstrated track record of hitting and exceeding sales targetsPreferred Qualifications:Advanced knowledge around DevOps/ ITops/ Observability/ AutomationFamiliarity with MEDDIC and Command of the messageStrong technical expertise, understanding of engineering culture, and the ability to connect with customers
