Title: Lease End Services Clerk (823929)

Title: Lease End Services Clerk (823929)


Title: Lease End Services Clerk (823929)

Details of the offer

Job details: Lease End Services: Customer service based role-where you will manage inbound calls in an attempt to resolve customers debts/or concerns with their return leased vehicle. Answer questions regarding returned leased vehicles, payments to collect etc.

Ideal candidate should possess:

Customer Service/Collections Experience, preferably phone
Escalation/Resolution Experience
Strong negotiation skills
Case management experience
Ability to deliver consistent and extraordinary service
High attention to detail (high quality and low error rates)
Ability to work well under pressure/thrives in challenging situations
Willingness to adapt to a high speed pace
Problem solver
Strong work ethic
Ability to manage average handle time

Source: Ismartrecruit


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