Job Description Specialist I, Grand Theatre Front of House Operations, Usher (Part Time) (SLCC)
Salt Lake Community College Position Title: Specialist I, Grand Theatre Front of House Operations, Usher (Part Time) (SLCC) Open Internally or Externally: External If faculty, tenure track status: Not Applicable Reports to (title): Patron Services Coordinator Department: Grand Theatre Requisition Number: P24201 Position Type: New position Job Category: Part-Time Staff - Variable FT/PT: Part-time Initial Work Location: South City Campus Starting Salary: $15.00-$15.49 Job Open Date: 04/04/2024 Job Close Date: Open Until Filled: Yes Priority Review Date: Job Summary: The Grand Theatre is located on South City Campus. Ushers are empowered to advocate for the patrons and are expected to greet patrons, manage will call and concessions, and provide friendly ushering during performances as assigned. Patron Services Staff are also expected to be friendly and attentive to patron needs while maintaining a comfortable environment so contract artists, crew, and patrons can focus on the show.This is an entry level position, but The Grand is known for promoting within and providing networking opportunities for career advancement possibilities in the community. Essential Responsibilities and Duties: Key Responsibilities:
Ushering
• Ushering patrons to their seats on performance night
• Directing patrons to relevant areas in the theatre
• Maintaining comfortable atmosphere during performance by moderating cell phone/digital device use and patron behavior
• Handling minor patron customer service issues such as double seating and errors in ticket handling.
• Maintain theatre appearance and presentation.
• Take part in any extra training as required, and take a proactive approach in remaining aware of box office policy. Essential Responsibilities and Duties Continued: Minimum Qualifications: • Must be eighteen (18) years of age.
• Must have legal authorization to work in the United States.
• Graduation from an accredited high school or its equivalent is required. Preferred Qualifications: Experience in cash register operation and keeping accurate financial records is preferredExperience in a customer service position preferredBilingual applicants desired Knowledge, Skills & Abilities: | • Good working knowledge of computers• Ability to meet and deal with the public, both adults and children• Ability to communicate effectively, in person, via email/telephone, and in writing• Flexible availability – afternoons, evenings, and weekends needed• Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College.• Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities. Non-Essential Responsibilities and Duties: Special Instructions: SLCC Highlights: Salt Lake Community College is Utah's largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education. FLSA: Non-Exempt SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check. To apply, please visit: https://jobs.slcc.edu/postings/58485
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