Full job description The Position Michael Best is seeking an Office Services Supervisor for our Milwaukee office. This position requires 40 – 45 hours a week on-site at the Milwaukee office, Monday-Friday between the hours of 7:30am to 4:30pm. In addition, the Office Services Supervisor will spend one some time in our Waukesha location. On occasions, additional hours (earlier mornings or later in evenings) may be required for specific events, projects, or initiatives.
The Office Services Supervisor manages day-to-day office activities, ensuring all office services deliverables are executed in an efficient and timely manner. The Office Services Supervisor must enjoy providing efficient, gracious, and professional customer service to timekeepers, support staff and clients/visitors.
What You'll Be Doing General office and clerical responsibilities: monitor phones, order office supplies, process mail/FedEx Facilities management – ensuring office is tidy, well-maintained and everything is operational; escalating issues as needed and/or submitting and tracking requests with landlord; managing day-to-day vendor operations Inventory and monitor office supplies as well as order and stock items Administer catering services for various events including monthly lunches for the Milwaukee and Waukesha offices, happy hours and special events Work with Administration and Operations Manager (AOM) for office space planning and facilities requests and ensuring offices are ready for incoming new hires In conjunction with Receptionist, set up, tear down, and clean/sanitize conference rooms for meetings In conjunction with Receptionist, assist with coordination, set up and breakdown of office events Ensure visitor offices are stocked, tidy and ready for each visitor; assist incoming colleagues with tech setup in visitor offices Provide back-up to Receptionist for breaks, lunch or when out of office as well as on busy days, including greeting and directing visitors and notifying Firm's personnel of guest arrival Serve as the 'right hand' to the location's AOM and Office Managing Partner (OMP) Completing and submitting expense reports Help maintain a positive office culture Other clerical and administrative duties as assigned Job Requirements: Knowledge Base & Education: High School Diploma (or equivalent) minimally required; higher diploma or degree preferred At least 4+ years combined experience in customer-service, administrative support or facilities management role with prior experience in a professional services office setting preferred Proficiency in MS Office programs, including typing and proofing skills Technology literacy and willingness to learn new technologies and software Adaptability: Ability and willingness to work in the office five days per week Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change Ability to work quickly and accurately under pressure and varying deadlines Ability to work well independently as well as effectively within a team Ability to multi-task, set priorities, manage time effectively and exhibit excellent follow-up Strong organizational skills with excellent judgment and attention to detail Collaboration: Team player mentality with a desire to be a part of a collaborative and high-performing group Ability to develop relationships and foster teamwork at all levels of the Firm Communication: Exceptional communication skills via phone, email and in-person Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff Ability to manage confidential information and sensitive situations with tact and discretion Problem Solving Skills: Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor Professionalism: Professional demeanor Ability to maintain composure and demonstrate good judgment Other: Valid authorization to work in the U.S. The Company This is an opportunity to work with the Best . We are Michael Best & Friedrich, LLP . We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.
We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm's founding in 1848, we've continuously evolved to meet our clients' changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.
The Location We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Cottonwood Heights, Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Raleigh, Wilmington); and Washington DC . Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position is located in our Milwaukee office. Why You Should Apply At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees' overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.
Learning and Growth Challenging and Dynamic Role Career Development Planning Professional Growth Opportunities Performance Management and Coaching Specialized Training Programs
Health & Wellness Medical Dental Vision Care Health Savings Accounts Flexible Spending Accounts Wellness Program Employee and Family Assistance Program Total Compensation Competitive Base Pay Annual Merit Review/Incentive Pay Outstanding Benefits Generous PTO Plus 9 Paid Holidays Planning for the Future 401(k) with Company Contribution Short Term Disability Plan Long Term Disability Plan Life Insurance Critical Illness Insurance Parental/Family Leave
Culture and Workplace Respected organization with Collaborative Culture Growing Firm with an Exciting Future Contemporary Work Environment Positive and Respectful Work Climate Performance Recognition
To be considered for this position, please submit an application via our online portal. Recruitment agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes. Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at or to let us know the nature of your request and your contact information.
