Thompson First Group is seeking Generator Technicians for permanent opportunities for a local client in Madison, WI.
The right candidate will have at least three years of experience working on on Industrial Engines and Generators.
Role Qualifications: Maintain excellent rapport with customers. Stay current with technical knowledge on products we support. Ensure safety in all daily activities. Willingness to work overtime, including off-hours emergency calls. Position Responsibilities: Complete all assigned service jobs with precision and dedication. Communicate effectively with the Lead Technician for technical assistance and unusual service problems. Attend service training classes to stay updated on new products and refreshers on less encountered ones. Submit daily paperwork promptly, including time cards and maintenance reports. Maintain open communication with dispatchers and the service office on job status and availability. Develop and nurture relationships with territory sales representatives, keeping them informed of potential sales opportunities. Adhere to safety rules and policies at all times. Essential Skills and Experience: Successfully complete required training courses. Strong customer orientation with excellent communication skills. Time management expertise for organizing and managing multiple priorities. Basic computer proficiency and familiarity with laptop fundamentals. Ownership of necessary tools for repairs, per our recommended tool list. Valid driver's license and a good driving record. Certification to operate material handling equipment. Commitment to the company's vision and mission. Physical Demands and Work Environment: Lift and carry up to 100 pounds on occasion. Perform various physical activities such as standing, reclining, kneeling, walking, twisting, reaching, and using feet to repair and operate machinery. Work in environments with loud noises, extreme temperatures, and vibration. Wear Personal Protective Equipment as required. Thompson First Group is an equal opportunity employer and participates in E-Verify. All applicants will be considered for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
