Driver Qualification Leader

Driver Qualification Leader
Company:

Boulder Manor


Driver Qualification Leader

Details of the offer

About the Job

Primary Purpose and Essential Functions: Driver Qualification Leaders supervise a team of Driver Qualification Facilitators. Lead improvements that enhance on-boarding experience for all drivers. Evaluate driver leaders ability to effectively plan, guide and coach new drivers and provide recommended courses of action to Fleet and/or Terminal Leaders.Lead and coach Driver Qualification Facilitators (DQFs) to provide an exceptional training experience to New Hire Drivers. At some terminals may also have responsibility for fleet drivers.
Track specific metrics for each DQF and provide guidance on how each DQF can improve their ability to support each New Hire Driver's progression through training to solo driver status.
Coach DQF's on critical judgment and thinking skills in order to ensure DQF decision making is aligned with leadership expectations and in the best interest of Swift Transportation collectively.
Create specific development plans with all DQFs to create a culture of development, while prioritizing creating conditions where team members can thrive.
Facilitate and lead engaging and informative orientation sessions. Ensure that material is delivered in a timely fashion and provides drivers with information that excites and engages them into the Swift culture.
Ensure all activities related to completion of driver files, verification of references, adherence to compliance related testing, and other pre-hire activities are done promptly and effectively to facilitate the hiring process.
Act as internal advocates for trainee driver experience.
Take appropriate actions to investigate and resolve concerns to achieve high levels of driver retention.
Utilize multiple communications channels to remain in constant contact with new drivers and mentors.
Ensure timeliness and accuracy of new hire driver pay.
Collaborate with terminal and/or fleet leadership to ensure new hire drivers are assigned to the best fit/available mentor.
Prepare and review reports on the performance of regional team of DQFs.
Communicate frequently with DQFs, Operational Partners, Trainee Drivers and Driver Mentors to identify opportunities for process improvements to optimize organizational results.
Maintain status of a DOT and non-DOT qualified collector for both hair and/or urine sample collections.
Proactively work to assist others in achieving the organization's objectives.
Skills: Must be service-orientated. Must possess exceptional interpersonal skills. Must be able to collaborate and possess consensus building skills. Must be able to lead others. Must be able to solve problems and provide conflict resolutions. Must be able to work in high-pressure situations. Must be familiar with MS Office. Must possess excellent interpersonal skills.
Education: Bachelor's degree in Communication or Business or related field, or equivalent combination of education and/or experience required. Qualified collector or able to become qualified within 30 days of hire, required.
Experience Required: 3+ years' experience in operations required. Previous leadership experience preferred.

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Primary Purpose and Essential Functions: Driver Qualification Leaders supervise a team of Driver Qualification Facilitators. Lead improvements that enhance on-boarding experience for all drivers. Evaluate driver leaders ability to effectively plan, guide and coach new drivers and provide recommended courses of action to Fleet and/or Terminal Leaders.Lead and coach Driver Qualification Facilitators (DQFs) to provide an exceptional training experience to New Hire Drivers. At some terminals may also have responsibility for fleet drivers.
Track specific metrics for each DQF and provide guidance on how each DQF can improve their ability to support each New Hire Driver's progression through training to solo driver status.
Coach DQF's on critical judgment and thinking skills in order to ensure DQF decision making is aligned with leadership expectations and in the best interest of Swift Transportation collectively.
Create specific development plans with all DQFs to create a culture of development, while prioritizing creating conditions where team members can thrive.
Facilitate and lead engaging and informative orientation sessions. Ensure that material is delivered in a timely fashion and provides drivers with information that excites and engages them into the Swift culture.
Ensure all activities related to completion of driver files, verification of references, adherence to compliance related testing, and other pre-hire activities are done promptly and effectively to facilitate the hiring process.
Act as internal advocates for trainee driver experience.
Take appropriate actions to investigate and resolve concerns to achieve high levels of driver retention.
Utilize multiple communications channels to remain in constant contact with new drivers and mentors.
Ensure timeliness and accuracy of new hire driver pay.
Collaborate with terminal and/or fleet leadership to ensure new hire drivers are assigned to the best fit/available mentor.
Prepare and review reports on the performance of regional team of DQFs.
Communicate frequently with DQFs, Operational Partners, Trainee Drivers and Driver Mentors to identify opportunities for process improvements to optimize organizational results.
Maintain status of a DOT and non-DOT qualified collector for both hair and/or urine sample collections.
Proactively work to assist others in achieving the organization's objectives.
Skills: Must be service-orientated. Must possess exceptional interpersonal skills. Must be able to collaborate and possess consensus building skills. Must be able to lead others. Must be able to solve problems and provide conflict resolutions. Must be able to work in high-pressure situations. Must be familiar with MS Office. Must possess excellent interpersonal skills.
Education: Bachelor's degree in Communication or Business or related field, or equivalent combination of education and/or experience required. Qualified collector or able to become qualified within 30 days of hire, required.
Experience Required: 3+ years' experience in operations required. Previous leadership experience preferred.

Requirements

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