Client Relations Representative - Work From Home

Job Description:

Stanley Black & Decker is seeking a passionate and dedicated Client Relations Representative to join our team in Seattle, Washington. This is a part-time, work from home position at the Associate Level, requiring a minimum of 3 years of experience in client relations or customer service.

Responsibilities:1. Build and maintain strong relationships with clients through regular communication and exceptional customer service.2. Serve as the primary point of contact for client inquiries, concerns, and feedback.3. Conduct research to understand client needs and preferences, and provide personalized solutions.4. Lead client meetings and presentations to showcase products and services.5. Collaborate with internal teams to ensure timely resolution of client issues and deliverables.

Requirements:1. Bachelor's degree in Business Administration or related field preferred.2. Strong communication and interpersonal skills.3. Proven experience in client relations or customer service.4. Ability to work independently and manage time effectively.5. Proficient in Microsoft Office and CRM software.

Personality Traits:- Passionate about building relationships and exceeding client expectations.- Dedicated to providing exceptional customer service and support.

Soft Skills:- Strong research skills to gather information and analyze client needs.- Leadership abilities to guide client interactions and drive results.

Benefits:- Company-provided equipment for remote work.- Dental insurance and life insurance coverage.

Working Environment:At Stanley Black & Decker, we thrive in a culture that embraces change and responds resiliently to challenges. Our team members are encouraged to innovate, collaborate, and grow professionally in a supportive and dynamic environment.

Deadline to Apply:Interested candidates can apply for this position until May 14, 2024.

Equal Opportunity Statement:Stanley Black & Decker is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.