Applications Engineer

RESPONSIBILITIES:
Evaluate customer's applications (contact customers and/or Sales Managers & Reps to obtain the necessary information needed to complete the applications in a timely manner). Complete welding, marking, cutting, etc. of the application and write a detailed report of findings to include recommendations of suitable equipment for the customer to use for their application (May require reviewing equipment specifications personally or with the Product Engineer). Provide phone and email support to customers and other departments (Provide technical support to all Sales Manager's, Reps, and other departments, to ensure quality customer service). Travel to customer facilities. (Provide training classes, installation, and set-up of equipment, or carry out process development). Give presentations on process fundamentals, use, and application of equipment, sizing of equipment for applications, DOE's, etc. Easily absorb technical knowledge and ability to memorize the technical performance specifications of the product line. Other duties as assigned. EDUCATION, EXPERIENCE, & SKILLS:
2-3 years of manufacturing experience. 4-year Technical College Degree preferred. Microsoft Office is required. Self-motivated with a strong sense of ownership in all areas of responsibility. Understands customer's basic philosophy and participates fully in carrying out its mission. REQUIREMENTS:
Excellent verbal and written communication skills. Exceptional organization and time management skills. Ability to multi-task without supervision and meet deadlines. Excellent computer skills and demonstrated ability in PowerPoint, Word and Excel. Good listening skills and note-taking ability (demonstrating accuracy and memory of detail). Experience in phone and personal communication with customers. Positive attitude towards satisfying customer requirements. Commercial and business experience involving some knowledge of manufacturing and sales. The ideal candidate will have a positive and flexible approach to a heavy workload with constantly changing priorities. Field travel in the Americas, Europe and Asia.