Account Support Representative - Remote Work

Job Description:

Plains GP Holdings is seeking a part-time Account Support Representative to join our team in Columbus, Ohio. This role will be remote, offering the flexibility to work from the comfort of your own home. As an Associate Level position, we are looking for candidates with at least 3 years of experience in a similar role.

Responsibilities:1. Provide exceptional customer service to clients through various communication channels, including phone, email, and chat.2. Assist clients with account inquiries, issues, and complaints, ensuring timely and accurate resolution.3. Collaborate with the sales team to support account management, including order processing, invoicing, and follow-up.4. Conduct research to identify potential new business opportunities and provide insights to the sales team.5. Use creativity and problem-solving skills to develop solutions for client needs and challenges.6. Maintain detailed and accurate records of client interactions and transactions in the company's CRM system.7. Work closely with the marketing team to promote products and services to existing clients.

Requirements:1. Energetic and driven personality with a strong work ethic.2. Excellent research skills and the ability to think creatively to solve problems.3. Previous experience in a customer service or account support role.4. Strong communication skills, both written and verbal.5. Proficiency in Microsoft Office Suite and CRM systems.6. Ability to work independently and collaboratively in a remote team environment.7. Bachelor's degree in Business Administration or related field preferred.

Benefits:1. Company transportation for on-site meetings or events.2. Gym membership to promote a healthy work-life balance.3. Life insurance coverage for peace of mind.

Working Environment:At Plains GP Holdings, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to delivering the highest level of customer service and support. We foster a collaborative and inclusive work environment where creativity and innovation are encouraged.

Equal Opportunity Statement:Plains GP Holdings is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.