Account Support Manager - Remote Work

Job Description:

We are seeking a motivated and experienced Account Support Manager to join our team at Ross Stores. This is a remote work position based in Philadelphia, Pennsylvania. As a part-time position at a mid-to-senior level, the Account Support Manager will be responsible for managing and maintaining relationships with our key accounts and ensuring their satisfaction with our products and services.

Responsibilities:- Develop and maintain strong relationships with key accounts- Act as the main point of contact for account inquiries and issues- Collaborate with sales and marketing teams to create customized solutions for each account- Monitor account performance and provide regular reports to management- Identify opportunities for account growth and upselling- Resolve any customer complaints or issues in a timely and professional manner- Stay up-to-date on industry trends and best practices in account management- Provide support and guidance to junior account management team members

Requirements:- Bachelor's degree in business, marketing, or a related field- Minimum of 6 years of experience in account management or a related role- Proven track record of successfully managing key accounts and driving customer satisfaction- Excellent communication and interpersonal skills- Strong problem-solving abilities and a proactive attitude- Ability to work independently and remotely- Driven and adaptable personality traits- Strong persuasion skills- Equal Opportunity Statement:

Ross Stores is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Benefits:- Free food- Parental leave- Medical coverage

Working Environment:At Ross Stores, we foster an environment where technology is harnessed to drive innovation and efficiency. We believe in empowering our employees to succeed and grow within the company. Join us in shaping the future of retail and making a difference in the world of account management. Apply by April 27, 2024, to be considered for this exciting opportunity.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.